[SUCCESVOL INGEVULD] Inside Sales Representative – German

Cycling Sports Group Europe B.V
Woudenberg

Beschrijving:

Come Ride With Us

For more than 50 years, Cannondale has been a leading innovator in the cycling world. As more riders of all ages and abilities get on the roads, trails, and streets than ever before, we're here to do the best work of our lives to push the greatest human-powered machine into the future each and every day. We're committed to building a diverse and inclusive workforce where every teammate can succeed as we inspire riders everywhere. Fueled by a free-thinking, always-game, got-your-back mentality, we ditched the rulebook and set forward on a path to make iconic bikes that simply work better. We look forward to the ride with you.

You will be working at our European Headquarters in Woudenberg, the Netherlands. Within Cannondale you will be working alongside colleagues who have an aspiration for sports and health. Colleagues with whom you can explore the beautiful surrounding nature and bike trails during one of the many lunch rides. Or mix it up and go for a workout in our own fitness area, taking a shower afterwards in our beautiful shower facilities. It won’t take you long to adjust to our beautiful campus, the coolest cycling hub of the world! Of course we will help you move to the Netherlands and offer you a great relocation package!

As an Inside Sales Representative, you will be the ambassador of the Cannondale brand! Being our B2B ambassador means that you will deliver the best support to our dealers. In your role as Inside Sales Representative at Cannondale, you can expect a broad variety of questions about our bikes, products and services and deliver a high level of service to the dealers in your portfolio.

About Your Job

• Be reachable, approachable and provide prompt response times.
• Provide top-notch customer service.
• Handle incoming and outgoing communication for customers and consumers through various communication channels and platforms, such as phone calls and email.
• Achieve and maintain indicated communication service levels.
• Maintain the customer database and process customer and order related administration.
• Assist in the achievement of all commercial targets and communicate current offers and maximize sales opportunities.
• Assist in translation and proofreading of all language specific communication materials.
• Taking orders, processing returns using various communication channels and platforms.
• Other duties as may be assigned throughout the year.
• Contribute to the success of Cannondale by leading or assisting with other projects and tasks as assigned.

Your Experience

• Have graduated a post-secondary education.
• 2+ years of relevant work experience in a customer service-related environment.
• Speak German on a (near-)native level and fluent English.
• Have experience in B2B sales is a plus.
• Familiar with Microsoft Office and CRM environment.
• Have knowledge of bikes as a product and accessories is an advantage.
• Strong service, organizational, decision-making and problem-solving skills.
• Strong customer centric focus.
• Strong interpersonal skills and ability to work across cultures and functions.
• Strong communication, presentation and relationship-building skills.
• A passion for bikes!!

Sounds like you?

Along with a competitive salary and benefits package, we offer you a challenging role at an international company with strong brands, where you can work with very supportive colleagues. If you have an aspiration to work with some great cycling brands and an extremely dedicated and passionate team, please get in touch! recruitment.europe@cyclingsportsgroup.com

Don’t meet every single requirement? At Cannondale we are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.

WE ARE A CYCLE FRIENDLY EMPLOYER

The cycle-friendly employer certification scheme was developed to establish a European standard for cycle friendly companies. The certification is intended to help European companies to improve the situation for employees that cycle to work. As an acknowledgement for our effort we received the certificate “cycle-friendly employer”.

We are fully committed to providing a harmonious working environment in which our employees can maximise their full potential and to contribute to business success, irrespective of their age; gender; gender expression or identity; gender reassignment; pregnancy; leave in connection with childbirth or adoption; care responsibilities; social or ethnic origin; skin colour; race; sex; nationality; national origin; religion or personal beliefs; disability; political affinity/opinion; sexual orientation; marital or civil partnership status; or other personal characteristics.

We endeavour to ensure that no employee or job applicant is discriminated against, either directly or indirectly, and we will not condone or tolerate discrimination or harassment against an individual due to their association with a third party, on the grounds of their age; gender; gender expression or identity; gender reassignment; pregnancy; leave in connection with childbirth or adoption; care responsibilities; social or ethnic origin; skin colour; race; sex; nationality; national origin; religion or personal beliefs; disability; political affinity/opinion; sexual orientation; marital or civil partnership status; or other personal characteristics.

We are committed to identifying and eliminating discriminatory practices, procedures, and attitudes throughout the organisation. We believe all individuals are entitled to be treated with dignity and respect while at work and when representing the business in any capacity outside of work. We expect all employees to support this commitment and to assist in all possible ways.

To learn more about our privacy policy, please click here: https://www.dorelsports.com/eu-uk-job-applicant-privacy-policy/

An applicant's personal information will be shared in accordance with our privacy policy; by applying for a position, you are accepting the terms of our policy.

Gegevens:

Locatie: Woudenberg

Functie groep: Fietsenbranche

Specialiteit: Sales

Ref nr: 128589

Contactpersoon:

Naam: Sander Fonville

Email: sander@sportscoutz.nl

Tel: +31652520346

Solliciteer